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Volunteering with Glasgow Students' Nightline


Applications currently CLOSED!

We rely first and foremost on the commitment of our student volunteers to keep the service running. We are a student-led organisation managed by a committee of volunteer officers. We are supported in our work by Glasgow SRC, Glasgow Caledonian University Students' Association, and Strathclyde Students' Union, and by the national Nightline Association.


What You Need to Know

Can anyone volunteer?

Any student at Glasgow, Strathclyde or Glasgow Caledonian Universities is eligible to apply to join Nightline so long as you are not in your final semester of study. Upon joining Nightline, we ask that volunteers are able to commit a minimum of two semesters with us. This is due to the period of in-depth training and probation involved in joining Nightline and the limited time available to complete the minimum required shifts for the year as a result.

What does the training involve?

Our volunteer training runs every October and February and takes place over Three sessions: One Monday evening from 5.30pm-8.30pm and the full weekend which follows between (9am-5pm each day). The training is quite intense and interactive – you will get plenty of opportunity to get to know one another and learn about then practice valuable active listening skills. Is it essential that trainees attend all three of the training sessions in order to complete the training, as well as undertaking an assessed skills practice and end of training interview afterwards before they become a Nightline volunteer and start signing up for shifts.

What is it like being on shift?

This is a tricky one to answer as no two shifts are the same! There is no way of knowing how many calls you will get on a shift or what they will be about, but don’t worry, your training will equip you to deal with any type of call. There are always at least two volunteers on shift so you’ll always have support from a fellow volunteer. The office is in the West End of Glasgow and is fully equipped with a kitchen, toilets and showers as well as a TV, board games, comfy sofas to chill between calls, and beds to rest in (you don’t need to stay awake all the time!).

How many shifts would I need to do?

You commit as a trained volunteer to sign up for one shift every two weeks. You choose when your shifts will be on our online rota so you can plan ahead and fit your shifts around your other commitments.

How do I apply?

Applications for new listening volunteers are currently open for the training dates noted above. You can apply online here. We recruit twice a year (September and January) so if you miss this round of applications, please feel free to drop back at the start of the next semester to learn more information about becoming a listening volunteer.

Reward and Recognition

In exchange for your volunteering, we commit to giving you a basic reference confirming your volunteer which can be of use for you as you leave University. If you attend Glasgow or Strathclyde university, volunteering for Nightline makes you eligible for HEAR recognition which will be displayed on your degree transcript and the opportunity to gain a Saltire award.